OakNorth Bank Product Design

Our 18 years of experience working for fintech companies made us the perfect design partner for OakNorth Bank of London. While working an extensive discovery phase for the redesign of their product offerings, Nyquist Design set up shop overseas on a couple occasions, in order to facilitate design sprint training sessions with the broader company.

I have had the pleasure of working with Nyquist Design twice and have always been impressed by their ability to jump into a project and work quickly with teams at any stage of development. They’re a talented and seasoned product design team who approaches each project with a wonderfully optimistic ‘can do’ attitude, which makes them an absolute joy to work with.  If you need a product designer to help you, I highly recommend Nyquist Design!

Elena Khol

VP of Product Marketing and Design, OakNorth Bank

The Problem

OakNorth found itself with a wealth of ideas for product features and content but lacked a cohesive vision for their integration. Despite a surplus of product managers and engineers, the absence of designers posed a challenge in defining the details and overall user experience.

Leadership’s aspiration to involve product managers and engineers in design thinking faced hurdles due to their limited design experience, preventing the team from establishing a solid foothold in this creative domain.

The Process

To address the design gap, OakNorth enlisted Nyquist Design, who helped to facilitate a one-week design workshop in London, focusing on “The Sprint Methodology.” Recognized for its efficiency in solving complex problems, this methodology provided a structured framework for collaboration. The workshop brought together product managers, engineers, and Nyquist Design’s experts to streamline ideation, prioritize features, and instill design thinking skills among the team.

The Solution

Nyquist Design’s strategic involvement successfully filled OakNorth’s design gap. The one-week design workshop, centered around “The Sprint Methodology,” enabled teams to align their vision cohesively. Nyquist not only provided a structured framework for ideation but also equipped product managers and engineers with essential design thinking skills. This collaborative approach not only addressed immediate design challenges but laid the foundation for an enduring partnership, empowering OakNorth to infuse design principles into their product development process.

The Results:

The collaboration with Nyquist Design yielded transformative results for OakNorth. The once disjointed ideas for product features and content evolved into a more coherent and user-centric vision. The infusion of design expertise and the adoption of design thinking principles led to tangible improvements in the user experience and overall product quality.

Moreover, this collaborative effort boosted team morale, with product managers and engineers embracing their enhanced role in the design process. This case study stands as a testament to how strategic partnerships and focused workshops can drive meaningful change, enabling organizations to overcome creative challenges and innovate successfully.

30+ Product Managers, Engineers, Designers, and researchers empowered with design training, working toward a common goal.